Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

  • Aramex
  • Mail
  • Alis Drivers (within Bahrain)

How Long Will it Take To Get My Package?

It takes 1 to 2 business days to deliver your order within Bahrain.

2 to 5 business days to deliver your order in GCC.

How Do I Track My Order?

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Do I Need A Account To Place Order?

Nope, you don’t need to have an account to place an order with Alisstores. You can simply shop, add items to the cart, and check out.  When you place your order, you can provide an email address for order confirmations so you can track your order.  Doing so won’t create an account and it won’t result in a subscription to e-mail newsletters unless you choose to subscribe.

FAQ Second Version

How Shipping costs calculated?

Shipping costs are based on a combination of the following:

  • Weight and dimensions of package.
  • Method of shipment such as Ground, Air, Ship, Rail etc.
  • The location you are shipping from (city, state, country)
  • The location you are shipping to (also called the destination country)

Costs can be considerably higher for international destinations. Generally, buyers pay additional costs such as duties, taxes, and customs clearance fees. For example, international rates may or may not include pickup and door-to-door delivery with customs clearance. An “extended area surcharge” may apply to buyers depending on their international locations.

Note:

This shipping information is provided to you for general information purposes and may not be applicable or accurate for shipments processed with some carriers or for goods shipped across certain international borders.

How Long Will it Take To Get My Package?

It takes 1 to 2 business days to deliver your order within bahrain. 2 to 5 business days to deliver your order in GCC.

How Do I Track My Order?

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How Do I Place an Order?

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How Should I to Contact if I Have Any Queries?

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Pricing Information

While alisstores.com strives to provide accurate product and pricing information, pricing or typographical errors may occur.

alisstores.com cannot confirm the price of a product until you place your order.

In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, alisstores.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched.

In the event that an item is wrongly priced, alisstores.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and alisstores.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation.

In the event that alisstores.com accepts your order the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed.

 

The payment may be processed prior to alisstores.com dispatch of the product that you have ordered.

If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.

No cash disbursement shall be made under any condition whatsoever.

We strive to provide you with the best prices possible on alisstores.com as well as in all our stores under alis stores electronics. However, sometimes a price online does not match the price in a store.

In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without prior notice.

E- Communications

When you visit the Website or send emails to alisstores.com, you are communicating with us electronically.

You consent to receive communications from us electronically.

We will communicate with you by email or by posting notices on the Website.

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

DISCLAIMER : alis stores holds the rights to cancel any order in any of the below cases.

Wrong Image : Images are meant for illustrative purposes only. Customer buys a product where the image was wrongly advertised.

Wrong Price : Prices are updated in bulk. If a wrong price is advertised on the website.

Wrong Description : Mistakes may occur while capturing information from the internet.

Certain products may have different features in different region.

Customer buys a product which may not have a feature which is advertiesed.

Privacy Policy

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy.

We view protection of your privacy as a very important community principle.

We understand clearly that you and Your Information is one of our most important assets.

We store and process Your Information on computers located in Bahrain that are protected by physical as well as technological security devices.

We use third parties to verify and certify our privacy principles.

If you object to your Information being transferred or used in this way please do not use the site.

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